Have You Tried Turning It Off and On Again?

Recently, I moved my music over to an ASUSTOR NAS so as to better leverage Plex at home (music, television, movies, etc.). The movies and television worked straight off the bat (apart from having to recode television episodes in Plex’s preferred format). However, music was idiosyncratic. Some uploaded albums worked, others seemed to disappear into the ether with an “Empty Folder – There are no items in this folder” error message. The files were there on the NAS, but Plex could not find all of them.

So, here is what I tried to get things to work:

• Checked permissions – no issues, all music had same permissions: Did not fix
• Re-scanned library files multiple times: Did not fix
• Recoded music files with MusicBrainz Picard: Did not fix
• Refreshed metadata: Did not fix
• Rebooted NAS and then re-scanned library files: Fixed!

So, the tried and tested reboot was my friend here today.